Stop Guessing: How to Prove Your Sales Training ROI

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Most companies measure training success through participant satisfaction surveys and attendance rates. The problem? These metrics tell you nothing about whether training changed behavior or drove revenue. This post reveals why so much sales training fails to produce results, exposes the vanity metrics wasting your investment, and shares the measurement framework top-performing firms use to […]

5 Signs Your Sales Pipeline Is Bloated (And How to Fix It)

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A full pipeline feels good until you realize half of it is hope, not revenue. According to 2025 benchmark data, 36% of forecasted deals slip past projected close dates, and win rates drop dramatically when deals linger beyond two months. A bloated pipeline is not progress. It is a red flag hiding broken forecasting and […]

The Sales Manager Is Dead: Why Top Firms Hire Sales Coaches

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The traditional sales manager role, focused on pipeline reviews and deal rescues, is costing service firms millions in unrealized potential. Top-performing teams are making a fundamental shift: replacing managers with coaches who develop people instead of auditing results. This post reveals why the sales coaching model outperforms traditional management, plus the framework to transform your […]

Why 40% of Service Sales Hires Fail

service sales team Why Your Best Salespeople Need Coaching More Than Your Struggling Reps

You hire a sales rep with an impressive resume and relevant experience. Ninety days later, they have not closed a single maintenance contract. You are out $25,000 in salary, benefits, and onboarding. The harsh reality: experience and credentials are poor predictors of sales success in service businesses. This post reveals the three competencies top service […]

Why Your Sales Process Fails (And How to Fix It)

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Most sales teams have a sales process on paper. Few have one that actually works in practice. The result? Deal slippage, missed forecasts, and inconsistent quota attainment quarter after quarter. According to 2025 benchmark data, 36% of deals slip past their projected close dates, and when deals extend beyond two months, win rates plummet by […]

7 Coaching Conversations That Drive Sales Performance

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Most sales managers think they’re coaching when they’re actually just telling reps what to do. That’s a problem when it comes to sales performance. Reps who rate their coaching as excellent are 50% more likely to hit quota, but only 19% of reps say their coaching reaches that level. The gap between where coaching is […]

How to Identify Hidden Sales Talent

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Most hiring processes are designed to find candidates who look great on paper. The problem? The best salespeople don’t always fit that mold. With 46% of new hires failing within 18 months and each bad hire costing $115,000 or more, sales leaders need a better approach. This guide will help you spot the hidden gems […]

How $5M+ Service Based Businesses Build Predictable Revenue, Even In the Off-Season

Summary: Seasonal revenue swings don’t have to derail your growth trajectory. This article reveals how established home service companies leverage data-driven sales processes, recurring revenue models, and leadership development to maintain cash flow and team performance year-round, turning traditional off-seasons into a strategic advantage. TLDR: Predictable revenue in home services requires three shifts: mapping your […]

18 Critical Sales Questions to Drive 2025 Performance

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The sales landscape shifted dramatically in 2025, and status quo strategies won’t cut it anymore. Only 43% of sales reps hit quota in Q1 2025, deal slippage is costing companies millions in lost revenue, and 70% of sales teams are battling burnout that’s killing engagement. If you’re a sales leader watching your forecasts slip and […]